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DATA, ANALYTICS & AUTOMATION for better healthcare
Robotic Process Automation

Robotic Process Automation

FlintRPA™

Automation. For Better Healthcare.

Flint RPA - Automation. For better healthcare.

Healthcare is an industry in which minutes matter. A slowed response time, a delayed referral, an honest mistake in documentation or pre-certification; any of these common examples of the various hold-ups and glitches that can occur between the moment a patient seeks care and the time the last payment is processed can literally mean the difference between life and death. With its ability to respond in real-time, eliminate errors and speed processes—simply by going through the motions faster than humanly possible, reducing inefficiencies or both—Robotic Process Automation can play a key role in helping to create a world with faster, fairer, better healthcare.

Enter FlintRPA™ – Integrated Healthcare Automation Solutions

FlintRPA is a suite of automation solutions developed by Amitech to address some of the core, universal processes and challenges in Healthcare. Based on our expertise and the shared experiences of our customers, each Flint solution is built on a proven framework robust enough to take the bite out of implementation but with the flexibility needed to meet the unique requirements of every organization.

Together, or alone, Amitech’s integrated healthcare automation solutions are all built on the industry’s most reliable and scalable RPA platform, UiPath, allowing for the capability to put patient care front and center in an organization operating at its highest potential.
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Delivering a Stream of Automation Successes

Accelerate the time to value from your automation program by having the right operational processes, organizational visibility, strategic goals, and value-driven implementation priorities.

Whether you’re just getting started with RPA or you’ve implemented a few automations over the past couple of years to get RPA up and running, you’re likely contemplating how to maximize your investments in automation. RPA has the potential to drive out millions of dollars in cost and capture millions more in revenue, but it can also significantly under-deliver on that potential if you spend time automating the wrong processes. Amitech’s FlintBlueprint™ assessment, prioritization, and planning activities and RPA Center of Excellence processes can get your RPA journey started off (or restarted) on the right foot. The difference between just doing automation and doing automation right can be measured in the millions and increase the annual business value of your program by 3-5x.

How it Works

Depending on where you are on your RPA journey Amitech’s FlintBlueprint team will tailor the assessment, analyze, recommend process to best suit your organization’s needs. The first step is for the team to conduct interviews with key business stakeholders and technology experts to examine the alignment between your existing processes and priorities and the established business strategy and objectives. With an emphasis on leveraging existing capabilities and the culture of your organization, the FlintBlueprint team will deliver a gap analysis and collaborate with you on defining a vision and future state for automation that fits your organization. The final step is to map all of this information into an executable and intentional roadmap of priorities to implement and grow the impact of your organization’s automation capability.

The BOT-tom Line:

  • Plan to Maximize the Value from Automation
  • Create a Vision that gets Stakeholders Excited
  • Gain Actionable Insights into Organizational Strengths and Weaknesses
  • Establish Processes to Continuously Deliver High-value Automations

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Automated Care Management, Assessment & Enrollment

Reduce cost of care by millions of dollars by ensuring the right people get enrolled in the right programs in time to make an impact–$11M reduction in cost of care for high-risk pregnancies.

Not all patient information can be collected digitally. In order to assess risk, patients often end up filling out standardized surveys by hand, but the resulting manual data entry and processing means that high-risk patients might not get the services they need soon enough for care management intervention programs to have an impact. Amitech’s integrated healthcare automation component, FlintCM™ automatically provides critical information to patients and providers in real-time while information is being collected and assessed for care management.

How it Works

The FlintCM bot uses UiPath’s Document Understanding to extract information from patient submitted forms, validates that information against existing records and confirms program eligibility. The bot accesses a predictive model via UiPath’s AI Fabric to score the patient for risks, automatically enrolls them in appropriate programs and notifies providers and care managers of the actions. Everything the bot does is thoroughly documented with when, what and why.

Using AI Fabric, FlintCM can be as intelligent as any in-house or commercial predictive model it’s connected to.

The BOT-tom Line:

  • Streamline Care Management Enrollment
  • Minimize Human Bias
  • Maximize Positive Outcomes

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Automation to Increase Financial Assistance Program Participation

Improvements to data, analytics and automation can help curb the billions of dollars that are written off annually by cancer care treatment facilities due to the high cost of therapy programs.

Despite the availability of funds from pharmaceutical manufacturers and financial assistance foundations, the burden of high-cost cancer care weighs heavy on patients and their loved ones financially and emotionally. More than 60% of cancer patients experience financial struggles as part of their treatment, and many of those would receive financial assistance if only a financial counselor had the time and information needed to engage them. FlintFA™ reduces financial counselors’ need to continually monitor accounts, file paperwork, submit payment requests, and frees them to spend time with cancer patients understanding their needs. On average, FlintFA can save an organization $2.7 million annually in write-offs.

How it Works

Financial counselors care for patients by addressing their financial wellbeing through awareness of funding programs, assistance in applying to qualifying programs, and requesting payment from enrolled programs. As more funds become available and the importance of those funds becomes greater for cancer patients, the burden on financial counselors increases. Still, their job is more important than ever in the support of patients and reduction in risk to the organization.

FlintFA increases the impact of patient financial assistance through robotic process automation, RPA, by identifying which programs a new cancer patient may qualify for and continuously monitoring treatment changes that may trigger a change in program eligibility, filing applications on behalf of both patients and organizations, and automatically requesting payments as soon as all documentation is complete and other payers have cleared.

The BOT-tom Line:

  • Reduce the Impacts of Financial Toxicity
  • Optimize Financial Assistance Processes 
  • Decrease Bad Debt from Uncompensated Care

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Improved Patient Quality & Safety Audits

Deliver millions to the bottom line by reducing labor and avoiding lost revenue due to patient quality audits and gaps in care—$26M annually for a 500 bed hospital.

Hospitals are a great place to receive medical care, but in a hospital, patients are at risk of developing a variety of hospital acquired conditions (HACs). To prevent HACs, hospital staff have to take on additional manual audits and checks to ensure procedures are always being followed. Automating clinical quality and safety audits with Amitech’s integrated healthcare automation component, FlintPQ™ reduces the oversight required to monitor clinical activities while improving the quality of care being delivered and avoiding revenue penalties associated with quality and safety gaps.

How it Works

The FlintPQ bot accesses clinical records to review admission information, diagnosis codes and procedure orders against standards of care, and notifies the appropriate clinical team members about what action is required. The bot continuously logs all activities and notifications for further clinical training and subsequent audit reviews.

FlintPQ works continuously and assesses activities in real-time to avoid communication delays.

The BOT-tom Line:

  • Reduce Labor Cost
  • Clearly Communicate Expectations
  • Reduce Penalties

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Airtight Pre-Authorization Processing

Boost the bottom line by cutting pre-authorization processing time and frequency of claim denials–$283 per transaction.

There’s a lot of manual back office work required to ensure proper payment, even before a procedure takes place. Automating that activity with Amitech’s integrated healthcare automation component, FlintPA™ significantly reduces the time required to validate and record pre-authorization status and cuts the frequency of claim denials and associated revenue losses.

How it Works

The FlintPA bot reviews new procedure orders and newly scheduled visits in your scheduling system to identify those that require additional pre-approvals. Based on procedure and patient-specific information, FlintPA pulls together the necessary information from payors and your EMR to assess the status of eligibility coverage, pre-certification and prior authorization.

By entering patient information directly in payor websites, requesting certification/authorization and then recording patient status in your EMR, FlintPA closes the loop in this key piece of Revenue Cycle Management.

The BOT-tom Line:

  • Reduce Labor Cost
  • Avoid Unnecessary Rescheduling
  • Reduce Claim Denials

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Automated Remittance Posting & Reconciliation

Make an 89% reduction in the administrative labor required to post remittances to your EHR.

Posting remittance transactions and processing them in your patient revenue system is typically a routine process that takes a lot of manual labor for a health system. Automating that activity with Amitech’s integrated healthcare automation component, FlintRP™ significantly reduces your direct labor costs, eliminates errors that would otherwise be required to research and correct mistakes, and accelerates revenue reconciliation.

How it Works

The FlintRP bot retrieves payment activity records and processes those transactions by linking them to the appropriate account in the patient accounting system. This ensures records accurately reflect account balances and status.

FlintRP dynamically scales to process thousands of transactions per day, continually looking for new transactions and never letting a backlog build up.

The BOT-tom Line:

  • Reduce Labor Cost
  • Eliminate Processing Errors
  • Accelerate Revenue Reconciliation

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https://amitechsolutions.com/robotic-process-automation/flintrpa/