Optimizing Case Management Assignment and Patient Records Retrieval

Are your RN Supervisors spending thousands of hours annually on manual case management assignments? Today, operational efficiency is a top priority for 70% of executives, this resource drain is no longer sustainable.

This case study reveals how automating case management assignment transformed operations for a major healthcare payer. By implementing an unattended RPA bot that analyzes member eligibility and auto-assigns cases based on clinical staff availability, specialty, and location, we helped our client eliminate a significant administrative burden while enhancing care coordination.

The results speak volumes: 90% of the process automated, 13,239 RN hours reclaimed annually, and $829,000 in savings.

Download our case study to discover how your organization can achieve similar results while optimizing healthcare delivery and reducing operational costs.